FAQ
Got questions? We've answered some of them here. If you still need further information, please complete the form on the Contact Us page and we'll get back to you!
Buying gifts
We all love gifts and for that free wheeling cyclist in your life, a gift card from Velo Flamingo is just the ticket (or gift!). We provide gift cards in a range of amounts. You can view the gift cards here.
How long will it take to get my order?
It depends on where you are. Orders are all dispatched from our Dublin based HQ. Generally, we estimate orders to arrive within 5-7 business days for within the island of Ireland. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Returns
We want you to be completely happy with your purchase. If you change your mind within 14 days, we are happy to process a return. The items that are being returned must be in their original condition, unwashed and unworn. They will need to have their labels still attached and should be in their original packaging. For more information, please take a look at our Returns Policy.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Shipping Costs are:
Ireland and EU - under €75 is €5 standard post
Ireland and EU - over €75 is free standard post (option for tracked post at checkout - €5)
UK - €9.50 standard post
Had a fall? Crash replacements...
Your lovely gear got mashed and is no longer wearable? We’ve got you covered. Drop us a note here with your order reference number and photos of the sorry looking damaged gear and we will provide you with a discount code for up to 50% off replacement kit. Read the full terms and conditions here.

Conquer the Sportive: Your Ultimate Guide to Event Day Success and Beyond!
The air is buzzing with anticipation. The days are longer, the sun a welcome presence and the cycling season is well and truly upon us! For many, this means one thing: sportive season has officia...

Say goodbye to saddle sores for good
Let's be honest, we share a love for the invigorating feeling of wind against our skin, the satisfying burn in our muscles and the pure joy of cycling. It's a gateway to freedom, a path to fitness...

Navigating the Peloton: A Guide to Group Cycling Etiquette for Every Rider
The thrill of a group ride is undeniable. The camaraderie, the shared effort and the sheer efficiency of a well-oiled peloton make it a cornerstone of cycling culture. But venturing into a group,...